Activation Specialist  
SDS IT   More jobs from this company

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Job Title:   Activation Specialist
Category:   Client Services
Total Positions:   1
Job Location:   Islamabad
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Apply By:   Aug 23, 2021
     
     
 
Job Description:

Responsibilities

  • Taking appointments and follow up coordination with clients over the phone, emails and zoom meetings.
  • Explain and assist the clients in the activation process and guiding them through the process.
  • Prioritize and manage several open issues at one time.
  • Properly escalate unresolved issues to appropriate internal teams.
  • Logging and keeping records of client’s information on CRM.
  • Meeting data security compliance policies and regulations defined by the organization.
  • Conduct gap analysis for the assigned Activations.

Requirements

  • 2-3 year working experience preferably with international exposure in a sales/ support or similar role is mandatory.
  • Minimum Bachelor’s degree or equivalent.
  • Excellent spoken and written English (appears confident).
  • Extremely organized (ability to keep projects on task and moving forward).
  • Highly responsible, self-motivated, and has a positive outlook on situations.
  • Should have analytical thinking - problem-solving skills.
  • Proficient with MAC and Windows.
  • Show composure, resilience and flexibility as per the situations.
  • Experience with Microsoft office (emphasis on Excel).
  • Hands-on experience with CRM platforms would be an advantage.
  • Self-motivated and eager to learn.
  • Applicants with a demonstrated interest in IT will be favored.

Company Information
 
Company Name:  SDS IT
Company Description:
pSDS IT/p

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