·        Ensure professional and effective use of the telephones.

·        Facilitate the written communication of instructions, information, views, and correspondence.

·        Ensure that all mails inclusive of emails and faxes are dealt in a timely manner.

·        Enable the department head to plan his/her time effectively.

·        Ensure the department head is prepared for all meetings.

·        Follow up on files as assigned to/requested by department head and report back on requested date and time.

·        Process essential documentation and to provide adequate supplies of stationary for the office.

·        Coordinate travel arrangements; prepare, compile, and maintain travel vouchers and records.

·        Record keeping, Follow-up, and compilation of data.

·        Provides administrative support and perform numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.