We are hiring Call Center Representatives to join our team. The ideal candidates should have good communication skills and a positive attitude. You will be responsible for handling inbound and/or outbound calls and assisting customers with their queries or concerns.

Key Responsibilities:

• Handle customer calls in a professional and friendly manner

• Provide information, support, or solutions based on customer needs

• Record customer interactions accurately

• Follow communication scripts and company guidelines

• Meet performance and quality targets

Requirements:

• Minimum Intermediate (FA/FSc) or Bachelor's degree

• Good spoken English and Urdu (other languages are a plus)

• Basic computer knowledge

• Strong communication and listening skills

• Previous call center experience is an advantage but not required