Customer Support Officer  
Premio Travel & Tours Pvt Ltd   More jobs from this company

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Job Title:   Customer Support Officer
Category:   Client Services
Total Positions:   5
Job Location:   Karachi
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   1 Year
Apply By:   Jun 27, 2025
     
     
 
Job Description:

We are seeking a friendly and detail-oriented Customer Support Officer to join our team. You will be the first point of contact for our customers, providing assistance and resolving inquiries in a professional and timely manner.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat

  • Resolve customer issues efficiently and with empathy

  • Maintain accurate records of customer interactions

  • Escalate complex issues to the appropriate department

  • Provide feedback to improve customer service processes

Requirements:

  • Excellent communication and problem-solving skills

  • Previous experience in a customer service role is a plus

  • Ability to stay calm under pressure

  • Basic computer skills and familiarity with customer support tools

  • Strong attention to detail and organizational skills


Company Information
 
Company Name:  Premio Travel & Tours Pvt Ltd
Company Description:
Premio Travel & Tours (Pvt.) Ltd

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