We are developing a next-generation, fully AI-driven CRM platform designed to automate the entire lead lifecycle—from discovery to conversion and business process integration—with minimal human dependency.

This system will leverage advanced AI for lead generation, intelligent content marketing, AI communications (calls, texts, emails), smart lead management, and business workflow automation.

Key Responsibilities:

Architect and build AI/ML components for:

• Lead scraping and enrichment from social media using NLP and scraping techniques

• AI-driven content generation (text, image, video) for marketing

• Voice, chat, and email automation (LLM/NLP-based bots)

• Predictive lead classification and adaptive workflows

Develop and fine-tune AI models for:

• Intent detection, lead scoring, sentiment analysis

• Natural Language Generation for emails, messages, chatbot conversations

• Conversational AI for voice bots and chat automation

• Design APIs for external integrations and workflow triggers

• Implement adaptive learning systems to optimize AI performance based on lead engagement data

• Collaborate with product and design teams to ensure modular, scalable AI integration

Preferred Skills & Experience:

• Strong Python skills with frameworks like PyTorch, TensorFlow, or Hugging Face

• Experience building production-grade NLP/LLM systems

• Proficiency in web scraping and data enrichment (BeautifulSoup, Selenium, Scrapy, etc.)

• Familiarity with voice and chat automation tools (Twilio, Dialogflow, Rasa, Whisper, etc.)

• Experience with CRM tools and marketing automation platforms

• Knowledge of REST APIs, webhooks, and automation systems

• Ability to optimize ML models for performance, cost, and scalability

• Bonus: Experience building AI agents or multi-agent orchestration platforms